Terms of service
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Welcome to ROSELLA SKY.
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
By using ROSELLA SKY, you confirm that:
You agree to use our website only for lawful and appropriate purposes.
You may not:
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
We make reasonable efforts to ensure that product descriptions, photographs, colors, prices, availability, and other information displayed on our website are accurate.
However:
We do not guarantee that all product information will always be completely accurate or error-free.
All prices displayed on our website are listed in U.S. dollars (USD) unless otherwise stated.
We reserve the right to:
Orders are generally processed after payment has been successfully authorized.
After placing an order, you may receive an order confirmation email. An order confirmation does not necessarily mean that the order has been fully accepted.
We reserve the right to cancel or refuse an order due to circumstances including:
If payment has already been received for an order that we cancel, the applicable amount will be refunded to the original payment method.
Orders are processed and shipped according to our Shipping Policy.
Delivery may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs inspections, public holidays, transportation disruptions, high shipping volumes, or incorrect shipping information.
Please review our Shipping Policy for complete information regarding processing, shipping methods, tracking, and delivery.
Returns, refunds, and order cancellations are handled according to our Return & Refund Policy.
Please review our Return & Refund Policy before submitting a return request, as certain products or circumstances may not qualify for a return or refund.
All content appearing on ROSELLA SKY, including but not limited to:
is owned by ROSELLA SKY or its respective licensors and may be protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
Our website, products, and services are provided on an “as is” and “as available” basis to the extent permitted by applicable law.
We do not guarantee that:
To the maximum extent permitted by applicable law, ROSELLA SKY shall not be liable for indirect, incidental, special, consequential, or similar damages arising from or related to:
To the extent permitted by law, our maximum liability relating to an applicable order will not exceed the amount you paid for that order.
We may update or modify these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.
Any updated Terms will become effective when posted on our website. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.
These Terms shall be governed by and interpreted in accordance with the applicable laws of the United States and the Commonwealth of Kentucky, without regard to conflict-of-law principles.
Any disputes arising from these Terms or your use of our website will be handled through the appropriate legal channels available under applicable law.
If you have any questions about these Terms, please contact us:
ROSELLA SKY
📧 shop@rosellasky.com
800 Green Street
Lexington, KY 40507
United States
Business Correspondence Only – Not a Return Address
For customer support inquiries, please allow 24–48 business hours for a response.
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